James at Organize IT has been kind enough to feature a guest post of mine: How to perform a successful root cause analysis. If you are looking for a way to find real solutions to real problems then head on over and have a look. There’s a lot more to problem solving than simply addressing the symptoms.
If you’re here from Organize IT welcome! Here are a few of our “best of” posts to get you started. I hope you have a good look around and consider subscribing to our RSS feed or via email. Thanks so much for visiting!
Best of Serene Journey
Best Of Serene Journey: May 2009
Best Of Serene Journey: April 2009
Best Of Serene Journey: March 2009











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