rootcauseJames at Organize IT has been kind enough to feature a guest post of mine: How to perform a successful root cause analysis. If you are looking for a way to find real solutions to real problems then head on over and have a look. There’s a lot more to problem solving than simply addressing the symptoms.

If you’re here from Organize IT welcome! Here are a few of our “best of” posts to get you started.  I hope you have a good look around and consider subscribing to our RSS feed or via email. Thanks so much for visiting!

Best of Serene Journey

Best Of Serene Journey: May 2009
Best Of Serene Journey: April 2009
Best Of Serene Journey: March 2009